Data Deletion Instructions
Last updated: 2026-10-04
النسخة العربيةOption 1: inside the app (immediate)
Log in → Settings → "Account" tab → "Delete workspace" (workspace owner) or "Delete my account" (team members). Confirm with your password; deletion happens immediately.
Deleting a workspace removes: all users, brands and brand voice, posts and schedules, inbox items and replies, generated images and logos, and any linked Facebook/Instagram access tokens.
Option 2: from Facebook
Open Facebook Settings → Security and Login → "Business Integrations" (or "Apps and Websites"), select Postaty and click "Remove". This revokes our access immediately and we stop using the access tokens.
If you also choose to delete, or request data deletion from Facebook, Facebook notifies us automatically: we immediately delete the access tokens, connected Page/account data and the comments we imported from Facebook/Instagram, and give you a link and confirmation code to check the request status on this page.
Option 3: by email
Email a deletion request from your registered address to support@postaty.app with the subject "Data deletion request". We will verify your identity, complete the request within 7 business days and confirm by email.
After deletion
Data is removed from the database and storage immediately and from backups within 30 days at most. We may retain limited records where required by law (e.g. invoices).
Contact
Company: Egypt Online for software, services and E-commerce
Address: 73 Abou Dawoud Al Zaheri st., third floor, Makram Abeid, Nasr City, Cairo, Egypt
Email: support@postaty.app